A great contractor in the social housing sector combines fast response times, tenant first service, and transparent communication. Anova is raising the bar through tech led operations, clear communication, and a culture of care, with industry best accreditations and a forward-thinking mindset.
Introduction: The Realities of Contracting in Social Housing
Let’s be honest managing large housing stock isn’t easy. Between compliance deadlines, tenant expectations, and budget restrictions, housing teams already have enough to juggle. So when a contractor misses appointments, leaves a mess, or goes quiet for days… it’s more than frustrating, it’s risky.
At Anova, we believe the bar for contractors needs raising. This isn’t just about fixing faults. It’s about delivering smart, reliable, and respectful services that housing teams can trust.
Speed and Communication: Non-Negotiables, Not Luxuries
In social housing, urgency matters. Electrical faults, compliance failures, or unresponsive systems can have serious consequences, both for tenants and landlords.
At Anova, speed and transparency come as standard. Our internal processes are designed for responsiveness, with real time updates fed through our client portal and a team that actually picks up the phone.
No more chasing. No more wondering. Just progress you can track.
Respect for Tenants: Because They’re Our End Client Too
We know that every job takes place in someone’s home. That’s why our engineers always show ID, speak politely, and leave no mess behind.
Our appointment system works around tenant availability, especially important for vulnerable residents and we’re developing optional tenant access to our job portal, so they can see exactly when we’ll arrive and also have the flexibility to change appointment times should something crop up for them.
How we treat your tenants reflects directly on your reputation. We never forget that.
Digital Systems That Work for You (Not Against You)
Raise your hand if you’ve never received a blurry job sheet or had to chase for missing documentation. (We’ll wait.)
Anova is building a smarter way. Our portal *currently in development* will offer:
- Live job tracking
- Documentation uploads
- Audit trails
- Optional tenant-facing updates
No extra logins, no clutter. Just the clarity you need when the compliance team comes knocking. This isn’t just “another dashboard” for housing teams to sit a stare at. It’s there providing real time data, data that would normally need chasing. Saving housing teams time.
Partnership Over Paperwork: Let’s Work Like We’re On the Same Side
Many contractors treat every job like a one-off. But we know that housing providers need continuity, visibility, and consistency.
We’re here for the long haul supporting planned maintenance, scheduled reviews, and adapting to your framework and reporting needs. Whether it’s EICRs, remedials, or emergency lighting, compliance checks we think and operate like part of your team.
Because compliance isn’t a checkbox – it’s a cycle.
We’re Investing in Quality, Culture & Compliance
You shouldn’t have to sacrifice service for compliance or vice versa.
Anova is actively working toward a full suite of industry accreditations, including:
- NICEIC
- SafeContractor
- SSIP
- Cyber Essentials
- BAFE
To name a few. All certifications are either submitted or in final stages, with all documentation verified and signed off.
And behind the paperwork? A growing team trained in tenant-first culture and safety first mindset.
We’re not chasing minimums. We’re building standards.
Conclusion: Raising the Standard – Together
Contractors should solve problems, not create them. At Anova, we’re on a mission to raise expectations and deliver a smarter, more respectful, and more reliable service to the social housing sector.
If you’re ready to work with a contractor who actually gives a damn, let’s talk.
Take the First Step Today
📞 Call: 02080516482
📩 Email: info@anovauk.com
💬 WhatsApp: Click the button below
